Using Amazon Workmail
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      Working with shared mailboxes

      You can open inboxes that other users have shared with you, for which your administrator has given you access permission.

      To open an inbox that another user has shared with you:

      1. On the Amazon WorkMail Web App toolbar, click the mail icon.
      2. Select Open other inbox at the bottom of the navigation panel.
      3. Click Name in the Open other folders dialogue box.
      4. Under Address Book, select the owner of the inbox you want to open and click OK.
      5. In the Open other folders dialogue box, select Inbox under Folder type.
      6. Select Show subfolders and OK.
      The shared email folders are now displayed in the navigation panel.


      Remark:
      The shared folders are stored in the Amazon WorkMail web application profile. The next time you log in to the Amazon WorkMail web application, the open folders will be displayed again.
      If you receive the message "You have insufficient privileges to open this folder", contact the owner of the folder and ask them to grant you access.
      To change folder permissions, right-click on the folder in the navigation pane and select Properties and then Permissions.

      To close a shared folder, open the context menu (right-click) for the shared folder and select Close store.

      Opening Full Access Inboxes
      You can open all folders in an inbox for which your administrator has granted you full access.

      To open an inbox with full access:

      1. On the Amazon WorkMail Web App toolbar, click the mail icon.
      2. Select Open other inbox at the bottom of the navigation panel.
      3. In the Open other folders dialogue box, click Name.
      4. Under Address Book, select the owner of the inbox you want to open and click OK.
      5. In the Open other folders dialogue box, under Folder type, select All.
      The shared inbox is now displayed in the navigation panel.

      Note:
      Shared inboxes are stored in your Amazon WorkMail web application profile. The next time you log in to the Amazon WorkMail web application, the open inboxes will be displayed again.
      If you receive the message "You have insufficient privileges to open this folder", contact your administrator and ask them to grant you access.

      To close a shared folder, open the context menu (right-click) for the shared folder and select Close store.