1. Home
  2. Email
  3. Problems and remedies

Troubleshooting

To investigate mail sending and receiving issues, Blackbit can enable journaling and/or reporting for the specific organization.

You can record your email communications in an email journal using built-in third-party archiving and e-discovery tools. In this way, you ensure compliance with data protection, data retention, and data security requirements for email storage.

Please contact our support at hilfe@blackbit.de if you would like to take advantage of journaling or reporting services for your organization.